Like many Quicken users, I've been clamoring for a version that I could use with my phone or tablet for a long time. What's more, though Quicken isn't a full-fledged tax program like its Intuit cousin TurboTax, I use it this time of year to generate tax summary reports that I supply to my accountant - through Quicken, my various expenses are categorized.īut my real motivation in migrating to Quicken 2013 was mobile. As of the end of April, using the 2010 version, I'd no longer be able take advantage of such automatic downloads, though I could still use Quicken if I chose without that online component, which I regard as a key feature. I had only recently upgraded from the 2010 version of the program to 2012, because Intuit only lets you automatically download transactions from your bank and other financial institutions into the software for two years following the current version of the Quicken program that you own. With the promise that order was restored, I decided to give the new version of Quicken a try myself. Intuit has released no fewer than 11 software patches or fixes since launch. To its credit, Intuit owned up to this "difficult period." The company told me that just after the release, as many as a quarter of its mobile users had experienced issues, a number that Intuit claims is now down to well under 1%. "It's shameful Intuit would release a product that should be a beta than a production release," Quicken customer Robert P. The reaction at places such as, where Quicken is sold online, was understandably harsh. Transactions you thought you had cleared and reconciled were no longer in balance. In some instances, duplicate transactions showed up other times, transactions were deleted. The account balances shown on the PC version of Quicken sometimes differed from what showed up on mobile. The new Quicken could also send helpful text and e-mail alerts to warn if you exceeded your budget, if your account balance dropped below a certain amount, or if any unusual spending occurred.īut for too many people, Quicken 2013 fell short.
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